Contact Us

Returns and Refund

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at help@minerakids.co.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at help@minerakids.co.uk

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Other

If you need any help or have any problems with your order please contact us below

Email:

help@minerakids.co.uk

Post:

Gottahunch LTD

Minera Kids 

Ogden Fulfilment Limited Unit 2, Acre Park, Dalton Lane, Keighley, West Yorkshire, BD21 4JH.